Frequently Asked Questions

• Where is CT Logistics located?

  Our headquarters is in Cleveland, OH. We're just down the road from Cleveland Hopkins Airport at 12487 Plaza Drive Cleveland, OH 44130.

• How long has CT Logistics been in business?

  CT Logistics' freight audit and payment unit, The Commercial Traffic Company was founded in 1923.

• What size company would benefit your products or services?

  Any size company can benefit from our logistical products and services. We offer our exclusive TranSaver shipper cooperative buying program for the small to medium sized shipper, AuditPay freight payment services for all sized organizations and FreitRater™ software for large shippers and freight carriers.

• What makes CT Logistics’ freight bill processing different then everyone else’s?

  CT Logistics utilizes the industry’s most advanced rating and freight bill processing system, FreitRater™. FreitRater™ was written internally by our corporate IT Department specifically for the high-volume, all modes shipping environment that Commercial Traffic's clients utilize and thereby CT needs to audit against. FreitRater™ as a stand-alone software package, is also commercially available for large shippers and freight carriers through our affiliated software company, Commercial Transportation Services.

• How much money can CT Logistics save us?

  On our freight audit services, we have historically saved our customers over $6.00 for every $1.00 in service fees. FreitRater™ software customers typically recognize a very fast ROI of less than 6 months on their initial software investment.

• How much will it cost me per bill to have CT Logistics audit and pay my freight invoices for me?

  CT Logistics is customized to fit the unique business needs of each client's specific requirements and depends upon the number of annual freight bills, whether they are EDI or not, annual freight spend, accounting requirements, management reporting needs, etc. Our sales staff would be happy to work with you and provide a customized service fee quote to meet your exact requirements. Click Here to request additional information and have a CT Logistics representative contact you.

• My company does business internationally; can CT Logistics handle international freight bills?

  Yes, CT Logistics has a global presence and a wealth of experience in International freight bill audit and payment. The FreitRater™ software that we utilize to audit and pay your freight bills has the ability to audit International rates and can audit, pay, and allocate freight costs in any currency in the world.

• Will the paper freight bills get sent back to me?

  CT Logistics can send all paper freight bills back to the shipper, or we can store them, or use our preferred standard method of imaging and sending the imaged freight bill and attached back up data back on a DVD on a monthly basis, or you can just use our on-line server system to see the image bills for up to 3 years.

• Another service provider already does my pre-audit and payment; does CT Logistics offer any post-audit services?

  Yes, CT Logistics offers a full range of post-audit services for all modes of transportation that are provided on a no-cure, no-cost basis. If we don’t find any errors, you don’t pay us any money. Historically our post-audit services have recovered over 2% of the total freight transportation expenditures.

• What are web tools?

  CT's Web Tool Box allow for shippers to review all bills that fail processing for quick resolution follow up via the internet. Also, CT's Web Tool Box allows for reporting (canned or AD Hoc) of potentially 200 data fields for each freight invoice, plus offer an archive of the last 3 years of images, and complete processing information for each invoice.